Fake text messages are being issued in the name of State Bank of India (SBI) asking its credit card and savings account deposit customers to update their PAN and KYC details. The messages claim customers need to complete these tasks immediately in order to avoid getting their accounts blocked.
However, these messages are a scam and designed to illegally withdraw money from your accounts. SBI has urged customers to never respond to emails or SMSes asking them to share their personal or banking details.
The bank said, customers getting such calls or messages should immediately write to the bank on firstname.lastname@example.org or call at 1930.
Government of India's Press Information Bureau (PIB) also put out a tweet stating, “A fake message issued in the name of SBI is asking customers to update their PAN number to avoid their account from getting blocked.”
SBI said, “We advise all our customers not to respond to emails/ SMS/ calls/embedded links asking them to share their personal or banking details like user ID/ Password/ Debit Card number/ PIN/ CVV/ OTP etc. Bank never ask these information. Customers may report such Phishing/ Smishing/Vishing attempt through email to email@example.com or contact on helpline number 1930 for taking action. They may also contact local Law enforcement agency to report these incidents.”