scorecardresearchAxis Mobile App ranks top position on NPS leaderboard

Axis Mobile App ranks top position on NPS leaderboard

Updated: 30 Oct 2023, 03:21 PM IST
TL;DR.

According to a survey, Consumer awareness was most notable for payment platforms such as Paytm, Google Pay, and PhonePe. However, when it comes to Net Promoter Score, Axis Mobile App claims the top position with a score of 59, followed by ICICI Bank's iMobile Pay, and then BHIM.

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People favoured bank payment apps over UPI apps due to consumer experience.
First Published: 30 Oct 2023, 03:21 PM IST